The Qualities And Roles Of A Certified Scrum Instructor

By Catherine Burns


For every project that is run, there must be a project manager who will make sure that everything goes as planned. Also, there are so many other components of the project that help in meeting the deadline. A CSM is usually tasked with so many roles in a project to make sure that the desired milestones have been achieved. Therefore, this professional should be able to motivate the entire team and various stakeholders. He/she is thus an essential part of the project. Below are some of the qualities and responsibilities of a Scrum Instructor.

This professional must be collaborative. He should, therefore, form all the necessary links between the project teams and the product owner. The owner of the project will drive the team towards the delivery of the goals. On the other hand, the CSM will nurture the team and create a successful collaboration to meet the goals of the client. This professional thus encourages the teams and makes critical decisions.

Additionally, this expert facilitates his team around the clock. He does not manage the project as he is not the project owner but ensures that the team is okay. He takes note of the efforts of the team and any challenges they might be facing. He looks for ways to make their work easier and sees to it that all team members are doing their job. Therefore, he is the primary facilitator for the team.

To be able to facilitate and motivate the team, this expert should be very knowledgeable. He should have a good understanding of the project and be able to know any potential problems. Also, he should be in a position to address all the current issues in time. He ensures that ways have been found to curb any issues in the future.

Additionally, this professional must be very influential. He should be a person that the team members look up to and listen to. He should be able to influence the team to work hard to achieve their potential. This means that the CSM should be able to motivate and encourage the team to work in harmony so that they can meet the deadline of the project.

This expert also has various responsibilities that help in project management. He is the person who coaches teams in project management practices. More so, he creates the teams and sees to it that the organization has integrated them. He outlines the visions and goal of the project to the team members before the work kicks off.

At the end of each day during the project, the CSM meets with the entire team. These meetings are essential as the team will get information and updates from the project manager. The CSM will also be updated on the proceedings of the day. Additionally, he addresses issues that may have arisen.

This professional also introduces modern engineering techniques to ensure that the project runs smoothly. He teaches the team how to use all modern equipment and technologies to improve the efficiency of the team. Therefore, he sees to it that the team knows all the current practices.




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