The Ideal Skills Possessed By SBA Loan Officer

By Elizabeth Lee


Financial institutions work tirelessly towards ensuring that members of the public get funds affordably to run their affairs. Workers employed to handle various departments and sections are fully qualified to give the best services. Employees are to possess necessary competencies and ensure that objectives of the firm are achieved. The following are skills that the SBA loan officer should have.

Good management of time. This is a vital resource for any company, and they try to make sure that it is used well for their benefit. Some targets have to be achieved in a specific time frame. Loans that are issued will have to be recollected in the time that is required and interest accurately calculated. The time it takes to recover such monies determines the success of these institutions.

Communication prowess is key. Information is power and is supposed to be passed to those in need of it. It should be passed in the correct form without being corrupted or landing in wrong hands. Its confidentiality has to be assured for the firm to avoid the chaos that comes due to the leaking of key information. Details regarding loans such as the interest charge as well as the period required for repayment must be clear.

Analytical ability. The officer needs to read the environment before advancing any funds to customers. Since the business environment is at most times very volatile, a proper analysis should be done. This helps to identify times that can be ideal for credit giving as well as customers who have a good credit history. This is very key since it helps it to avoid losses which come about as a result of loan defaults.

Ability to actively listen. Every client has the right to be listened to by the company employees. It is necessary that the credit officer sets aside some time to listen to the details that are given. One can be able to understand the client when proper listening is done. This will be able to enable one to make decisions that are of quality.

Decision-making ability. A decision on whether to advance the loan must be made. The officer in charge will be required to find reasons to support the decision that will be made. When the information supplied by the customer will be sufficient, it will warrant the approval. Else, a clear explanation will be required for them to be satisfied.

Team leadership skills. There are departments which work in unity so that the overall goals of the firm are achieved. The credit department has employees who work under a superior employee so that proper direction is given. The department head needs to lead the team harmoniously towards the achievement of goals that the management sets. Both tactical and strategic plans that are put in place require the input of all employees so that they may be accomplished.

The above skills are very crucial for any officer in charge of this section for without which one may not be able to deliver. The firm has objectives which are to be achieved regardless of the conditions prevailing. Employees have to ensure that they are achieved in the shortest time possible to enable the firm direct energies to other areas.




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