A private branch exchange network or a PBX is a system that integrates an internal telephone network with a public switch network via trunks. It helps to sophisticate the telephone system of a company and enables users to manage their phones with much ease. Hosted PBX Toronto operates on a (VoIP) voice-over-IP that allows staff members to work form whichever geographical area they are in.
A PBX has a number of features that distinguish it from other systems. Its web Portal allows users to configure their phones from several web browsers, users can also manage their entire systems form their computers. They are able to make changes to operating hours and workstation user names and many other activities.
This kind of system allows employees to set up an auto attendant command. This feature answers calls or directs them to other users. It also takes messages so that the user does not miss out on any important clients. Furthermore it saves the company money by reducing the need for many receptionists.
Many employees usually have their own workstation phones, typically known as extensions. These extensions have digits ranging from 1 digit to 4 numbers. It is therefore easier to dial 1 or 2 digits instead of dialing the whole phone number of the employees. This way the company saves on valuable time.
Direct inward dialing (DID) is another important feature that enables each employee to have their own number. This helps suppliers and clients of the company to get hold of the exact person they need in the organization without having to call the receptionist to direct them through. As a result the company receptionist does not receive a high load of calls and the client saves time and their phone bill charges.
Callers trying to get hold a specific employee may be disappointed when all they hear on the other end is a busy tone. PBX are fitted with a busy lump application that notifies callers when the person other person is busy on another call, so the client is certain of the exact time to call. Employees that talk for long hours can also be noted by the management by using this feature.
Staff members that are on leave or have certain reasons to be absent from work can benefit a lot by the presence of a function known as find me or follow me. All their calls are diverted from their office lines to other numbers. This way the employee does not have to worry about missing out on crucial client calls.
In addition to all these features, this system is very easy to install. It can sustain a massive number of telephone lines which can be increased or reduced to the preferences of the company. It has no limit on the number of lines firms can put up.
In the long run hosted PBX Toronto does not require a large sum of money to purchase and install. The firm does not incur any maintenance fees as the maintenance is done by the service provider. The fact that management can easily assess every employee personal phone means that the phone bills will automatically decrease since users are careful to only make important calls.
A PBX has a number of features that distinguish it from other systems. Its web Portal allows users to configure their phones from several web browsers, users can also manage their entire systems form their computers. They are able to make changes to operating hours and workstation user names and many other activities.
This kind of system allows employees to set up an auto attendant command. This feature answers calls or directs them to other users. It also takes messages so that the user does not miss out on any important clients. Furthermore it saves the company money by reducing the need for many receptionists.
Many employees usually have their own workstation phones, typically known as extensions. These extensions have digits ranging from 1 digit to 4 numbers. It is therefore easier to dial 1 or 2 digits instead of dialing the whole phone number of the employees. This way the company saves on valuable time.
Direct inward dialing (DID) is another important feature that enables each employee to have their own number. This helps suppliers and clients of the company to get hold of the exact person they need in the organization without having to call the receptionist to direct them through. As a result the company receptionist does not receive a high load of calls and the client saves time and their phone bill charges.
Callers trying to get hold a specific employee may be disappointed when all they hear on the other end is a busy tone. PBX are fitted with a busy lump application that notifies callers when the person other person is busy on another call, so the client is certain of the exact time to call. Employees that talk for long hours can also be noted by the management by using this feature.
Staff members that are on leave or have certain reasons to be absent from work can benefit a lot by the presence of a function known as find me or follow me. All their calls are diverted from their office lines to other numbers. This way the employee does not have to worry about missing out on crucial client calls.
In addition to all these features, this system is very easy to install. It can sustain a massive number of telephone lines which can be increased or reduced to the preferences of the company. It has no limit on the number of lines firms can put up.
In the long run hosted PBX Toronto does not require a large sum of money to purchase and install. The firm does not incur any maintenance fees as the maintenance is done by the service provider. The fact that management can easily assess every employee personal phone means that the phone bills will automatically decrease since users are careful to only make important calls.
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