Why All Businesses Should Invest In Augmented Reality App Development

By Margaret West


Modern marketing strategies are heavily centered around online platforms. Now, thanks to AR (augmented reality), the marketing world is entering an era where it will be possible to merge the digital and physical experiences. This will certainly change the paradigm of how advertising works, which is why most businesses are now considering augmented reality app development.

While the purchase funnel has several crucial stages, motivating customers to take the leap from consideration to buying is the holy grail. This is why some businesses are now using scannable AR app technology to include some interactive content into the overall design of their packaging. As a result, customers can easily view what's inside the packaging to see what it actually looks like, beside exploring other configurations of the item.

Augmented reality has opened up a whole new range of possibilities when it comes to displaying ads. Traditionally, ads have usually been displayed on 2D interfaces. But thanks to the advanced features offered by AR technology, one can now make their ads jump of the page, quite literally. As a result, your viewers will be able to see ads in their peripheral vision, besides seeing those directly ahead of them.

Giving your customers a stress-free in-store experience is a crucial part of marketing. With AR apps, you can easily provide them with directions on how to navigate the space, along with other helpful tips relevant to your physical location. Some businesses have further exploited the concept by offering promotions that pop up as customers explore the store.

Traditionally, one of the biggest challenges e-commerce merchants have faced is the lack of a mechanism through which customers can interact with products. However, AR has effectively dealt with this issue by allowing customers interact more intuitively with merchants. By solving such issues with a revolutionary computing platform, one can add an element of fun into the buying process, all while providing more value to shoppers.

With augmented reality apps, one can easily lure customers into their premises, and encourage them to explore within by adding fun elements into the process. These could be filters, animations or interactions that relate to everyday objects, but which somewhat relate to the brand. A good way to start would be to enable customers unlock special prizes in certain parts of the store, or offering gifts for those who use the app while checking in.

Introducing the AR experience into your customer support network can vastly improve the quality of service for end users. With the technology, your agents can guide customers through different processes while pointing things out in a detailed, visual manner. As a result, the whole thing becomes much more efficient for all parties involved. Customers get their issues solved appropriately, and your support staff will certainly appreciate the efficiency.

What happens when science fiction literally comes to life? Well, thanks to augmented reality, it's now possible for businesses to combine their customers' physical and digital experiences. So while you may not find a good reason to invest in it just yet, you might want to look at how you could exploit the concept to boost your brand's appeal in the eyes of consumers.




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