What To Know About Behavioral Segmentation

By Leslie Griffith


Behavioral segmentation is often used in the field of marketing. This term refers to the dividing of populations by behavior. These divisions are often based on how a population uses, responds or knows particular products. Consumer behavior is a topic often assessed in marketing because numerous considerations are made by consumers prior to their commitment to a product or service.

There are different forms of segmentation. Buying for occasions is one of the forms, as certain products are targeted based on occasions. There is also the benefits sought. There are numerous products that are targeted based on benefits sought by customers. Marketers are able to divide populations by the benefits that they seek from a product.

Loyalty must also be factored in. A business is known to grow in two key ways: gaining new customers and keeping the existing customers. The higher degree of loyalty one has for a particular service or product, the more the consumer base is anticipated to go up. This is one of many behaviors that marketers choose to focus on. Strategies used for brand-loyal people might be different from those used to get new customers.

Usage rate is another thing considered. In commercial and residential segments, usage can be presented in form of lesser, heavy or moderate. Certain customers may be targeted by their usage. For instance, beauty salons may target customers who typically use personal care products on a regular basis and not those who do not use them.

Another commonly applied segment is buyer readiness stage. In this, individuals are grouped according to readiness to buy products. This is especially useful for monitoring and formulation marketing communication strategies in order to get consumers to purchase a brand or product. There are six main stages in buyer readiness: awareness, knowledge, liking, preference, conviction, and purchase.

Any kind of product or service that is not targeted toward the entire population or masses may employ this. This is also beneficial for niche products. These items are known to focus on the wants and needs of customers. The main objective, with this and other forms of marketing, is to learn more about the consumer and use that knowledge in order to implement the best strategy for bringing in, and keeping, consumers. The strategy taken with this will vary from marketer to marketer, service to service, and product to product.

Generally, this is known as a form of market segmentation. It is mostly focused on behavior and patterns. The process includes the division of consumers into various groups relative to attitudes, uses, knowledge and responses to products. It involves a close look at behaviors of customers while they are making decisions about purchases. Products can employ this information to alter their marketing strategies for optimal effectiveness.

Behavioral segmentation is employed in marketing as a way to target specific consumers. It is considered a more detailed form of market segmentation, which divides the market into different consumer groups with common needs. Through this division, more effective strategies can be made to target customers based on their desires and needs. With behavioral segmentation, great focus is placed on the behaviors or patterns of consumers while making purchases.




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